Terms of Service & Privacy Policy

Last Updated: 2/28/2025

1. Acceptance of Terms

By accessing or using our SaaS application ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, do not access or use the Service.

2. Description of Service

Our Service is an AI-driven platform that processes user inputs through our proprietary interface and leverages the OpenAI API to generate responses. In order to provide the Service, some data (including user chat content) is transmitted to OpenAI. We reserve the right to review user chats for quality assurance, improvement, and compliance purposes.

3. Use of the OpenAI API and Data Review

Data Transmission: By using our Service, you acknowledge that your input data may be transmitted to and processed by OpenAI via their API.
Review of Content: You understand that both our team and OpenAI may review interactions (including chat content) for research, quality control, or compliance with applicable laws and policies.
User Consent: Your use of the Service constitutes your consent to this data handling and review process.

4. Payment Processing

Third-Party Payment Provider: All payment transactions are processed through Stripe, a third-party payment processor. We do not store, collect, or transmit any credit card or sensitive payment information on our servers.
Stripe's Terms: Your payment information is subject to Stripe's Privacy Policy and Terms of Service. Please review their policies at https://stripe.com/legal.

5. User Responsibilities

Accuracy and Legality: You are responsible for the accuracy and legality of the information you provide. Do not input any content that is unlawful, harmful, or violates third-party rights.
Account Security: You agree to maintain the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.

6. Intellectual Property

Ownership: All intellectual property rights in the Service, including its content and technology, are owned by us or our licensors.
License to Use: We grant you a limited, non-exclusive, non-transferable license to use the Service solely for your personal or internal business purposes in accordance with these Terms.

7. Disclaimer of Warranties

Service Provided "As Is": The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
No Guarantee of Accuracy: While we strive for accuracy and reliability, we do not guarantee that the Service will be error-free or uninterrupted.

8. Limitation of Liability

In no event will we be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim shall not exceed the amount you have paid for the Service in the preceding three months.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective upon posting the updated Terms on our website. Continued use of the Service after any changes signifies your acceptance of the new Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach any of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: business@netgraphinsights.com
Address: NetGraph Insights · Los Angeles CA 90069 · United States

Last Updated: 2/28/2025

1. Overview

This Privacy Policy explains how we collect, use, and share information when you use our SaaS AI-driven Service. By using our Service, you agree to the collection and use of your data as described herein.

2. Information Collection and Use

User-Provided Data: We collect information that you voluntarily provide to us through your interactions with the Service, including chat inputs.
Data Transmitted to OpenAI: To deliver the Service, your chat inputs are transmitted to OpenAI via their API. Both our team and OpenAI may review this content for purposes including quality control, research, and compliance.
No Sensitive Payment Data Stored: We do not collect or store any credit card or sensitive payment information. All payment transactions are processed securely by Stripe.

3. Payment Processing via Stripe

Third-Party Provider: Stripe is our third-party payment processor. They handle all payment-related data in compliance with industry-standard security protocols.
Stripe's Policies: For details on how Stripe handles your payment information, please refer to their Privacy Policy and Terms at https://stripe.com/legal.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

With Service Providers: We may share your data with trusted third-party service providers (e.g., OpenAI, Stripe) solely to operate and improve the Service.
Legal Requirements: We may disclose your information if required by law or in response to a subpoena or legal process.

6. Your Rights and Choices

Access and Correction: You may request access to, and correction of, your personal data by contacting us.
Opt-Out: If you have concerns about your data being used for certain purposes (e.g., marketing), please contact us to discuss available options.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: